Question 1

How much does self storage cost?

Accepted Answer

Our Self Storage prices are at a fixed cost of £36 a week or £156 pcm.

Question 2

What size units do you have available?

Accepted Answer

We have one size, which is 160 sq ft. 
Dimensions: 7ft 8ins wide, 19ft 3ins long and 7ft 9ins High.

Question 3

Is there anything Maben Self Storage cannot store?

Accepted Answer

You can store almost anything at Maben Self Storage as long as it’s not perishable, flammable or illegal. You cannot store:
Gas
Any flammable items
Fireworks
Perishable foods or materials
Dangerous chemicals
Goods of an illegal nature
Live animals or Any living creatures
Firearms, explosives, weapons or ammunition
Illegal substances, drugs or any illegally obtained goods

Question 4

Why do people need self storage?

Accepted Answer

Households, businesses, collectors, new families, downsizers, jet setters all need self-storage. It would be rare that you didn't need storage at some time in your life.

Question 5

How long can I stay?

Accepted Answer

As long as you want. The minimum is one week, but there is no maximum stay.

Question 6

How much notice do I need to give before I can move my goods into storage?

Accepted Answer

You can move in straight away, subject to availability. It could be the same day you contact us. It will need to be within Office Opening hours to ensure you are allocated your Storage unit. 
Opening hours: Monday to Friday 8am to 5:30pm, Saturday 8am to 12pm, Sunday Closed.

Question 7

How much notice do I need to give to move out?

Accepted Answer

It all depends what contract you are on:
Weekly Billing - 7 days written notice
Monthly billing – 14 days written notice

You can still move your goods out during those days if you want to.

Question 8

Do I pay a deposit?

Accepted Answer

Yes - all customers are required to pay £50 refundable deposit before storing with us. The deposit is fully refundable provided there is no damage to the unit and the gated key fob is returned after you have vacated.

Question 9

Does Maben Self Storage provide the Padlocks?

Accepted Answer

You can purchase a Padlock from us or you can bring your own.

Question 10

When are you open?

Accepted Answer

There is access to your unit 24/7. You will be given a Key Fob to access the unit.

However our Office opening hours are:
Monday to Friday 8am - 5:30pm, Saturday 8am - 12pm and Sunday closed.

Question 11

Does Maben Self Storage hold a key to my unit?

Accepted Answer

No, You are the only key holder.

If you want us to hold a copy on site, we can secure the key for you without a charge. It will only be given to you or others upon your written request.

Question 12

What do I need to bring to start storing?

Accepted Answer

Please bring the following:
Proof of ID (drivers licence or passport)
Proof of address (eg. Bank Statement, Utility Bill)
Payment (credit/debit card)
An alternative contact name address and phone number
A padlock (we sell them if you forget)

Question 13

How can I pay for my storage?

Accepted Answer

We only accept credit/debit cards. The best way is to set up a direct debit - which our team can support you with.

Question 14

Do I have to sign in each time?

Accepted Answer

No - you have access 24/7 to the secured site and you are the key owner to your storage unit.

Question 15

Do I need insurance?

Accepted Answer

Yes, you do need to have insurance for your goods while you store with us. This is your responsibly to sort prior to storing, and we do require proof of this.

Question 16

Can Maben Self Storage help with vehicle hire?

Accepted Answer

Yes - our sister company Maben Vehicle Hire can offer 10% discount off vehicle hire while you store with us.

Frequently asked questions